Legal notice

1. Website Operator

This website, FibreSeek US Store (https://usstore.fibreseek3d.com), is operated by DURONG HOLDING (HONG KONG) LIMITED, a business registered in Hong Kong.

FibreSeek is the brand name used for the marketing and sale of our 3D printers, printing materials, accessories, and related products.

Legal Business Name:
DURONG HOLDING (HONG KONG) LIMITED

Registered Business Address:
Suite 6503, 65/F, Central Plaza
18 Harbour Road, Wan Chai
Hong Kong SAR, China

Website:
https://usstore.fibreseek3d.com

2. Contact Information

For general inquiries, order assistance, payment questions, shipping information, or customer support, please contact us through the following channel:

Customer Support Email:

info@fibreseek3d.com

We aim to respond to customer inquiries as promptly as possible.

Please note that our registered business address is not a product return or repair service location. Customers should contact our support team for authorized return or service instructions.

3. Business and Product Information

FibreSeek provides 3D printing equipment, materials, and related products through its official online store.

Product descriptions, technical specifications, prices, availability, shipping arrangements, and applicable purchase conditions are provided on the relevant product pages and during checkout.

Customers are encouraged to review all applicable product details and purchase terms before placing an order.

4. Intellectual Property

Unless otherwise stated, the FibreSeek brand name, website content, product descriptions, original graphics, photographs, and other proprietary materials are owned by or used with authorization by their respective rights holders.

Third-party trademarks and brand names remain the property of their respective owners. Their use does not, by itself, establish any partnership, sponsorship, or endorsement.

Unauthorized reproduction or commercial use of protected website materials is prohibited except as permitted by applicable law or with appropriate authorization.

5. Website Information

We make reasonable efforts to maintain accurate and up-to-date information on this website.

If you identify an error or discrepancy relating to our products, pricing, business information, or services, please contact our customer support team.

Nothing in this notice excludes or limits any consumer rights or remedies that cannot lawfully be excluded or restricted.

6. Applicable Policies

Purchases made through the FibreSeek US Store are subject to the applicable policies and purchase terms published on our website, including:

  • Terms of Service

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

  • Warranty Policy

  • Payment Methods

These policies provide additional information about orders, payments, shipping, returns, refunds, warranty services, and personal information.

Where applicable mandatory consumer protection laws provide additional rights, those rights remain unaffected.

7. Legal Inquiries

For legal notices, business verification inquiries, or questions concerning the operation of this website, please contact:

DURONG HOLDING (HONG KONG) LIMITED

Email: info@fibreseek3d.com

Registered Address:
Suite 6503, 65/F, Central Plaza
18 Harbour Road, Wan Chai
Hong Kong SAR, China